Absence Matters: Prevention to Manage Manager Wellness



Optimizing technology to streamline processes and improve compliance is a hot topic that comes with a hefty price tag. As more employers use technology to streamline absence and disability management processes, they must be strategic to avoid unintended legal consequences.

Hundreds of absence and disability management professionals attended the 2023 DMEC Annual Conference in August to learn about best practices and collaborate on solutions to shared challenges. They left with renewed energy, new contacts, and valuable resources to support employees during emotional times.

How do you define leadership? Ashleigh Brock, JD, and Keemia Vaghef, PhD, winners of the 2023 DMEC Emerging Leader Award, share thoughts on leadership, programs and approaches they designed to enhance absence and disability management processes, and what they advise other emerging leaders to consider.

On July 16, the employee provides another doctor’s note requesting an additional six-week extension due to his medical condition. This pattern continues for more than 10 months. He exhausts federal Family and Medical Leave Act (FMLA) and state-mandated leave, and still has not returned to work.

Although the ADA turned 33 this year, it continues to challenge employers. While it can be frustrating, we have compelling reasons to invest more time and energy in this area to ensure that our policies and procedures include a consistent interactive process that helps employers find ways to support employees in need.

Under the ADA, employees can recover damages for emotional distress caused by an employer’s failure to comply with the law. It is not unusual for these awards to be hundreds of thousands of dollars. Additionally, juries can award punitive damages if they believe an employer acted with reckless disregard of an employee’s rights.


