Webinar Recording: Driving Change in Your Leave Administration Program

Jai HookerResources, VEF Archives


Changes abound within your workforce, work environments, and the leave landscape. Shifts in who will work, what work looks like, where we work, and when we work is driving significant change with employers’ leave programs. Employees’ shifting expectations are driving significant change in benefit strategies to include what leave programs are available and how to make them easily accessible. And more importantly, how leave is communicated and accessed is changing rapidly from telephonic intakes and paper to a more digital and virtual experience.

In this session, we covered how to evaluate your leave program against four essential components – your employees’ experience, the attractiveness of the leave benefits, your administrative process, and adherence to regulations and compliance. While changes abound, HR can drive change instead of just reacting to it! You are in the driver’s seat!


  • Ellen McCann, JD, Asst. Vice President, Solutions, Unum
  • Angel Bennett, Asst. Vice President, Leave Services, Unum


This webinar qualifies for the following CEUs: 1 ADMS, 1 CDMS, 1 CLMS, 1 PHR, and 1 SHRM. If you are interested in receiving continuing education credit for the recorded webinar, you will need to watch the full webinar, and then download your certificate of attendance from the “Webinar Recording and Continuing Education” tab.

Full content is available to DMEC members only. Log in to view the complete resource.

If you are not a DMEC member, we encourage you to join. DMEC members have access to white papers, case studies, @Work magazine articles, free webinars, legislative updates, and much more. These resources will assist you in building an effective and compliant integrated absence management program, saving you time, resources, and money. Learn more.

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